The delivery of the parcel is made only by registered mail within 7 working days in EU countries. Medicines are sent out only from European Union. You will receive a parcel and well-stamped envelope with the address of recipient on it. If you are not available at home, you will receive a notification from the post-office requesting to pick up your parcel. As a rule, parcels are kept at the post-office for 1 week.

We kindly ask you to fetch your orders in due time, as we don’t indicate a return address and consequently we are unable to receive them back.

Our store does not bear responsibility for slowing down the processing of mails, strikes, shipment to the sender, missing the notifications, unsuccessful delivery, open envelopes. etc. that occurred through the fault of mailing services.

Check order delivery status

To check the status of your order, please enter your order number and your email.